Privacy Policy

Website Privacy Policy

Effective Date: 08/07/2023

AB Spectrum (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.abspectrum.org.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Us

We may collect personal information that you voluntarily provide through website forms, phone calls, intake submissions, social media lead forms, or other communications. This may include:

Name
Email address
Phone number
Mailing address
Insurance information
Diagnostic or assessment information
Other information relevant to patient intake or services

B. Automatically Collected Information

When you visit our website, we may automatically collect certain technical information through cookies and tracking technologies, including:

IP address
Browser type
Device type
Operating system
Referring URLs
Pages visited and time spent on pages

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Schedule appointments and provide services
Conduct intake and patient assessments
Send administrative communications
Improve our website and services
Comply with legal and regulatory requirements

If you provide your contact information, we may send you service-related updates or administrative messages. You may opt out of marketing communications at any time by following the instructions in those messages.

3. Text Messaging (SMS) Communications

If you provide your mobile phone number and consent to receive text messages, we may send you SMS messages related to:

Appointment reminders
Scheduling updates
Billing notifications
Service-related or administrative communications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at:

Email: info@abspectrum.org

Phone: 314-860-6124

SMS consent and phone numbers will not be shared, sold, rented, or transferred to third parties or affiliates for marketing purposes.

Please note that text messaging may not be fully secure. We recommend that you do not send sensitive medical information via SMS.

For additional details regarding SMS consent, messaging terms, and user responsibilities, please review our full SMS Terms & Conditions here: https://www.abspectrum.org/terms-and-conditions/

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information in the following limited circumstances:

A. Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

Marketing vendors
Technology providers
Scheduling systems
Communication platforms

These providers are contractually obligated to safeguard your information and use it only for authorized purposes.

B. Legal Compliance

We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, safety, and property of AB Spectrum or others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

7. Children’s Privacy

AB Spectrum provides services to children. In the course of scheduling appointments, conducting intake, and delivering services, we may collect personal information about children. This information is collected from parents or legal guardians for the purpose of providing services.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children through our website without parental consent.

If you believe that a child has provided personal information to us directly through the website without parental consent, please contact us so we may take appropriate action.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

AB Spectrum

14733 Clayton Road

Ballwin, MO 63011 USA